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TERMS

Terms and Conditions of Sale

All purchases from the Frigid Fluid Online Store shall be governed by these Terms and Conditions and the applicable General Conditions of Sale and General Conditions of Service of Frigid Fluid (collectively “General Conditions”), as defined below. In case of any discrepancy between these Terms and Conditions and the General Conditions, these Terms and Conditions shall prevail.
The definitions used in these Frigid Fluid Online Store Terms and Conditions of Sale shall have the similar meaning as in the General Conditions, except the words “Product” and “Service”, which in these Online Store Terms and Conditions shall refer specifically to the products (hereinafter “Product(s)”) and services (hereinafter “Service(s)”) sold via the Online Store.
Frigid Fluid reserves the right at its sole discretion to amend, modify or alter these Terms and Conditions and the General Conditions at any time without prior notice.

Payment

We offer the following payment methods in our Online Store:

    • Credit Cards: American Express, Mastercard, Visa
    • Paypal Account Transfer (Paypal account required)
    • Invoice (30 days NET)**, available for established customers in the United States. Please call 1-800-621-4719 to confirm you have an account with Frigid Fluid.

** Frigid Fluid reserves the right to make a credit check for invoice customers and revoke the order in case the check is failed. Please note that credit checking may also slow down order processing.

Taxes and Prices

All Online Store prices are net prices, exclusive of any sales taxes.
If applicable, any and all taxes will be added during the purchasing process and shall be borne by the Customer. The Customer shall be liable for providing Frigid Fluid full and correct details of its identity. The Customer acknowledges and accepts that any incorrect details of the Customer’s identity that cause Frigid Fluid a responsibility to pay sales taxes, shall be added to the value of the Customer’s order.
Sales tax is an estimate only. Final sum of the customer’s purchase(s) will be corrected in the Order Acknowledgement and refund (if any) will be issued in five (15) business days to the customer’s credit card, if applicable.

Any and all online orders from the United States of America include sales tax. Frigid Fluid is obliged to collect the sales tax imposed by local/federal government or state. Tax exempt customers are urged to contact Frigid Fluid customer service (1-800-621-4719) to place the order.

Delivery

If a product order is to be shipped within the continental USA, it will be shipped at a shipping and handling fee of $14.95 through FedEx, unless product order total is over $500.00 then the whole order is shipped free of charge through FedEx. These delivery terms are only valid on orders transacted through the Frigid Fluid online store.
Frigid Fluid reserves the right to choose the carrier. Once your order has been shipped, you will receive an e-mail notification.

If a product order is to be shipped outside the continental USA, please call 800-621-4719 toll free or 708-836-1215 to place the order and receive a quote on the shipping cost.

Delivery Time

Products shall be manufactured upon order and delivery will take place as soon as the ordered Products are ready for shipment. A typical delivery time is 5-10 business days. The actual delivery time varies based on the amount of units ordered. The actual delivery time will be confirmed on a separate order acknowledgement to the e-mail address provided by the Customer in the order.

If you require a specific delivery time, please contact Frigid Fluid Customer Service at 1-800-621-4719 or info@frigidfluidco.com

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